Terms of Use
BECAUSE DETAILS MATTER
This policy was last updated on May 22, 2008
Your use of and any purchases from the Delamina web site (the “Website”) and any other features, content or applications offered from time to time by us in connection therewith (collectively with the Website, the “Service”) are governed by these terms and conditions and all other policies posted on the Website, including without limitation the Privacy Policy and Legal Notice, all of which are incorporated into these terms of use (“Terms” or “Agreement”) by this reference. By using this Website, you agree to be bound by these Terms. Please read them carefully and do not purchase from or use the Delamina Website if you do not agree to all of these Terms.
You represent and warrant that if you are an individual, you are of legal age to form a binding contract and are at least 18 years old, and that all registration information you submit is accurate and truthful. We may, at our sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Service is revoked in such jurisdictions.
QUESTIONS OR COMMENTS
If you have any comments or questions regarding our Terms of Use please don’t hesitate to contact the Delamina customer service department in one of these manners:
Via phone: 1-866-986-8998 (M - F 9 AM to 6 PM PST)
Via email: Concierge@Delamina.com or use our Contact Us form
COMING SOON - Via live chat: click on the Live Chat link (M - F 9 AM to 6 PM PST)
Via mail: P.O. Box 640, Menlo Park, CA 94026
CHANGES TO THESE TERMS
Delamina reserves the right to changes and update these Terms and all policies posted on the Delamina Website at any time and for any reason, at our sole discretion. Any changes will take effect immediately upon posting and you will be bound by the terms and policies posted on the site at the time of your visit. Your use of the site constitutes your acceptance of these terms, completely and unconditionally. So check them out often to make sure you agree with any and all updates. The date of the last change is always posted clearly at the top of these terms for your convenience. However, an error in that date does not nullify posted changes.
WEB SITE INFORMATION
At Delamina, our team is constantly on our toes to keep the online catalog complete, up to date and accurate. Even with diligence and our best efforts, occasionally merchandise data including price and availability may be inaccurate due to typographical errors or system problems. We reserve the right to correct any errors upon discovery and we cannot honor any incorrect pricing data. Likewise, we cannot supply merchandise that is no longer available.
REGISTRATION
As a condition to using certain aspects of the Service, you may be required to register with us and select a password and screen name (”User ID”). You shall provide us with accurate, complete and updated registration information. Failure to do so shall constitute a breach of these Terms, which may result in immediate termination of your account. You shall not (i) select or use as a User ID as name of another person with the intent to impersonate that person; (ii) use as a User ID a name subject to any rights of a person other than you without appropriate authorization; or (iii) use as a User ID a name that is otherwise offensive, vulgar or obscene. We reserve the right to refuse registration of, or cancel a User ID in our sole discretion. You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your password. You will immediately notify us in writing of any unauthorized use of your account, or other account related security breach of which you are aware.
AUTHENTICATION
Delamina photographs each item and makes every attempt to show items consistently. As monitors and browsers vary, color and size of images may vary. If the item is not the size or color you expected, you may return the item under the conditions of our Return Policy.
A Delamina team member will inspect each item against the catalog description prior to shipping your order. You will be contacted if there are any discrepancies to decide if you wish to continue with your purchase.
PAYMENT
By shopping at this Website, you agree to pay a deposit of 50% of the purchase price at the time of order. Delamina will charge you for the remaining 50% at the time of shipment.
THIRD PARTY CONTENT
At Delamina, we strive to provide you with lots of juicy information about jewelry and fashion. This means that we sometimes provide links to Third Party content, websites and other resources (”Third Party Content”) for your convenience and entertainment, and other websites or resources may contain links to our Website. We do not validate, endorse or monitor any Third Party Content for accuracy or completeness. We are not responsible or liable for the content, functions, legality, appropriateness or any other aspects of Third Party Content. We do not take any responsibility for updating or reviewing this Third Party Content and we do not warrant or represent the accuracy of the data. Please be advised that you use these links and the Third Party Content they contain at your own risk and we are not liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with the use of or reliance on any such Third Party Content or any goods or services available on or through any third party website or resource.
SPECIAL ORDERS AND CUSTOM JEWELRY
Many of our Designers will alter their pieces to suit your fancy. And we at Delamina are delighted to help match you with Designers for custom creations. However, in the event that an item is altered or customer created at your request, you agree to waive you right to return the item under our Return Policy.